For more specific information search the support page for your device, contact your local support centre or post your situation on the Community Support Forum. Every situation is different so these are general things to look at or try. I hope this list has given you an idea of what to look for and where to start when your printer does not print.
Be sure you provide as much information as possible on your set up, operating system, driver version, type of connection and what, if anything, has changed since the last time it printed properly. If none of the items above help in your situation then it may be time to go to the Forum and ask for help or contact your local support phone, email or chat, if available. These are the basics that we look at when we see the issue of “will not print”.
Instructions on how to uninstall and reinstall the driver are available at the support pages for your printer.
If the problem still has not been solved then you should uninstall the driver completely and then reinstall the driver. Some printers have two power buttons so please make sure you fully power off the device completely. Powering off and on instructions can be found in the support pages for your printer. Please also make sure that the machine is plugged into the wall outlet and not an extension cord. Now when you do this make sure that you leave the printer off for 60 seconds. If you have not already tried, PO/PO the machine. Do you have the latest driver available for your printer? You can check this by navigating to the Drivers & Downloads page of the support site for your device. Try another document and or program to see if the problem is specific to one document or program. Does print fail on more than one document and different programs? It could be the document or something with the program you are using if it is specific to one document or program. If the printer is connected to the network, can you ping the printer? See the instructions for pinging the printer and how to interpret the results on the support pages for your printer just search on “ping”. Check all cable connections and make sure they are secure and tight on both ends. Can you print a configuration or settings report? You can find instructions for printing this internal report in the manual or support page for your printer. 
Do the other functions work (copy, fax, scan) if your printer has those functions?. Is there an error code or fault message? If so search on the code or message in the support pages for your printer. DocuShare Enterprise Content Management.
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